Telecare is for non‑emergency care only. If you’re experiencing an emergency, please call 911 or go to your nearest ER.
Our normal Telecare hours are 8AM-9PM, however Telecare appointments may be completed any time day or night. Telecare appointments completed after 9PM will be reviewed the next day.
Telecare Appointment Forms will be reviewed and one of our providers will contact you within two hours. If it has been more than two hours and it is during our normal telecare hours please call us at 423-218-8459
Begin an appointment by clicking on the button below that describes your scenario. Please ensure all information is provided and that you click submit at the end of the form.
To use Telecare, you must:
Be physically located in Tennessee at the time of your visit.
Not be enrolled in TennCare.
Submit payment before your appointment so your session can be confirmed.
Ensure all submitted information is true and accurate.
Complete all required forms and consents.
Please keep in mind:
Some conditions may require an in‑person visit if a physical exam or testing is needed.
Telecare is designed for everyday, non‑urgent health concerns.
By completing a Telecare appointment, you agree to these guidelines.
Our providers will reach out to you if they need any additional information. Please ensure all contact information is up to date and accurate.
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